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2.1 Based on 16 reviews
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  • Customers like
    • Nothing about them 1
    • Service 1
  • Customers don't like
    • Terrible customer service 2
    • Not refunding all my money 2
    • Take your money 1

Stay away from this group. I enrolled in September and the very next day realized that their service would be of no benefit since my family member was in a county jail. I was told to wait 5-7 weeks. I call back in November and was told that the account was being reviewed. Called again in January and said the same thing but to call back in 3 weeks. Called 2-4-16 and the lady told me an official... Read more

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they gave me three nums. none worked asked for refund just get run around says takes 7 weeks had two other places they could not help me but had my refund in 3 days why do they take so long warning do not use they just take your money and when you call they just put you off will not give them a good rating i just want my money back i rate them f- f- f- f- f- f- f- f- f- f- f- f- f- f- f- f- f-... Read more

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I have been trying to get my money back from conscallhome 384.00 dollars because the place where my boyfriend is wont activate the # its been since sept 23 2015 and still cant get my money back dont use them they steal your money and wont refund it back if the service doesnt work horrible people to take advantage of people this way and rip them off Add comment

F**k yeah!!!!!! Im so pisssssed right now. F that place. I was told i would recieve 1000 minutes for 2499 so I called and I had to pay an initial fee as well of 14 something so then after that that brought it up toover $38 with tax after that I was told I still needed to connect global tel link which would be nothing less than $25 so I did that and my slowly deducted as they would if I had only... Read more

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I was told about this program from a loved one that is incarcerated so I looked it up online. I was contacted by a representive from Cons Call Home who got me all set up for $52.00 (this includes the "service fee"). When I found out that I still had to spend money with Global Tel Link I wanted to cancel Cons Call Home. The lady I spoke with was rude and screamed at me. She said that my refund... Read more

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My entire experience with this company has been horribly annoying. I have waited four months just for a refund of my money!! The gave misleading information on how exactly their company works. I had to pay to start service with them, then I was later told I had to also pay additional money with securus...... I cancelled immediately simply because I didn't see how it was saving me money! I... Read more

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I chose the month to month payment plan and noticed one month that conscallhome had charged me $120, 5x my monthly rate. I talked to someone the morning the transaction was made and was told it would be taken care of by the end of the day. Well three days and five phone calls all I know is they are planning to return the money they just don't know when. Add comment

My review is for Cons Call Home. My bill is due on the 12th of every month, for some reason they took out the payment on the 1st without getting my permission and I am not enrolled in auto charged. Supposedly, there are no supervisors that I can speak with and they are refusing to refund my money. I don't know what else to do because I live paycheck to paycheck and that really threw me off. Can... Read more

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I originally set up an account with cons call home in October of 2013 because a friend of my was in prison. During the 10 months my friend was incarcerated, it worked out ok. I decided to cancel my subscription with them, I no longer needed their services. However, cons call home kept billing my credit card despite me cancelling my subclscriotin. I have called them, emailed them, & still they... Read more

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I have been waiting for a year for a refund that was to take ten weeks. Add comment

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