• Being double charged for minutes1 votes
  • Csr attitude1 votes
  • Terrible customer service1 votes
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  • Feb 16
  • Home Phone
  • Fort Myers, Florida
  • Long Distance Calling Service
  • 109

Their business is to save money on calls from prison, that is the valur proposition they collect money for. In many cases, however, they save the customer nothing, sometimes even costing the customer more in total than they would pay just using the prison phone provider. Criminal fraud that should be prosecuted. How this company stays in business is by taking advantage of families when they are... Read more

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  • Feb 09
  • Home Phone
  • Hollywood, Florida
  • Inmate Calling
  • 1
  • 1
  • 24

I paid for full year 250$ and I cancel after the first month because the inmate can't not recive call they say they give me my money back is 2 year and nothing happen. Read more

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This is a horrible company I cancel and never receive my money back. The customer service is terrible. Bad experience. Add comment

Horrible customer service. They will tell you there is no supervisor or manager to talk to. "We are all on supervisor level". They are not there to help the customers. All about how many people are sign up or getting a service Add comment

Please please DO NOT use this company. They will continue to "bill" you after you have canceled a service. Totally unexceptable when there is no contract Add comment

  • Jan 24
  • Home Phone
  • Phone Minutes
  • 105

I set up an account with cons call home and they gave me one-thousand minutes and said I had a one-thousand minutes free and then charged me thirty eight dollars for a local phone number. My current long distance provider was charging me seven dollars for an half-hour for a local call. I started to notice cons call home was only taken two dollars for me to save and I never received my minutes. I... Read more

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I paid for a year@ 4 calls per month @ 15 minutes per call and then paid for "extra minutes" because the initial salesman "didn't explain it correctly", so I paid for 200 MORE MINUTES JUST BEFORE ALL PENNSYLVANIA PRISONS GET PHONE CALLS @ $.89 PER CALL. CONSCALLHOME ARE COMMITTING LEGAL THEFT!!! DO NOT GET INVOLVED WITH THESE THIEVES!!! Add comment

Been waiting for refund because I was never able to use the account Add comment

  • Jan 20
  • Home Phone
  • Pittsburgh, Pennsylvania
  • Phone Account
  • 1
  • 1
  • 75

When I set up the cons call home account I told the man I only needed it until May. He told me that was fine and it would be canceled, we'll now in January I'm getting calls saying I'm being turned into collections for non payment. Appartently they were debiting my card every month until November when I got a new card. So when I called them, I told "Laurie" that when it was set up I was told it... Read more

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I just wanted to speak to a supervisor and he told me all of em are supervisors so I clicked on his website and thank you so much cuz I will not be dealing with them Add comment

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