ConsCallHome Complaints and Reviews

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  • 17+1 mobile complaints
  • $1.2K claimed losses
  • $66 average
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  • Jul 24
  • Home Phone
  • Unapproved Card Charges
  • 2
  • 72

I joined this company thinking I'm saving money for my only son to call me & when we spoke the 1st time we got 40 minutes there after my calls kept getting blocked this company,then I get a call from a rep in this company telling me to add more money on account,well I added $19.99 in which it stated so minutes a month for this amount,well calls still blocked so I returned a call back to this... Read more

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  • Jul 15
  • Home Phone
  • North Miami Beach, Florida
  • Bad Phone Service
  • 1
  • 28

The worst service I've ever tried in my life. They are scam artist's the overcharged for the service then made an unauthorized transaction on my account and when I called to get a refund they put me on hold and never returned to the phone. When i called back they said they were authorized to do the transaction. I had to go to my bank and get a new card and file a fraud claim i got my... Read more

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  • May 29
  • Home Phone
  • Newark, New Jersey
  • Refund
  • 1
  • 52

Months ago I found conscallhome on the web. My Mistake! I purchased a program to be able to talk with my grand daughter who is in prison.. being assured that if I change my mind I would be able to get a refund. What a lie! In the meanwhile I find out that the prison does not except calls through their system (conscallhome) I call before the 3 day rescission, for a total refund. I was told that my... Read more

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RIPOFF!!!! It's cheaper for us to use global tel link. It's says online 20 calls for 18 dollars a month, we got 5. Add comment

  • Mar 04
  • Media
  • Cape Coral, Florida
  • Unauthorized Charges
  • 24

I had this service and if your reading this, be careful with them. The only way you will ever get a refund is if YOU FILE A BBB REPORT/COMPLAINT. If you do not actually file the complaint they will just keep BSing you until you give up. Once you actually file with the BBB, you will get your money back. If that doesn't work you can always contact some local news companies, that might work since... Read more

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  • Dec 13, 2013
  • Professional Services
  • Lake Jackson, Texas
  • Cons Call Home Phone Service
  • 45

My phone was constantly ringing with calls from this company. From an Automated dialer to an actual Representative. It was never-ending. This is the only service provider that uses such ghetto tactics that has no policies or protocols to follow. Once you call them, they have the worst attitude. I just spoke with an employee by the name of George. I tried to talk to him at least 5 different times... Read more

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  • Oct 02, 2013
  • Home Phone
  • Refund Issue
  • 55

My boyfriend was transferred to a different facility and we used cons call home for about 1 year we thought we could continue service so we asked to transfer services to new facility, we had 2 lines but then we found out having their service was not saving us nothing at all and having cons call was actually more expensive so I call to cancel their services and advice I had set up a auto payment... Read more

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  • Oct 01, 2013
  • Home Phone
  • Plant City, Florida
  • Cons Call Home Phone Service
  • 37

We started our service on June 24th,Then our son was moved to Holiday Transfer Facility and we needed new phone numbers, so we changed our numbers and did a 6 months service & was not told we could use at this prison. We where charged for over minutes from there company released our numbers in error. We are out $150.00 , and now unable to get a refund. I have been told it takes 5-7 weeks,... Read more

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  • Aug 18, 2013
  • Home Phone
  • Staten Island, New York
  • Cons Call Home
  • 1
  • 46

i got a call from a mane COLT who said i could talk to my grandson at a 518# for 125.00 for 6months. I should have known something was not right with every question he ask me i heard people in the backgrown laughten but i gave my debit card. and he took what i had in my checking acct. out and no luck with the tele# he gave me. I have been scame why do people get screwed when these people... Read more

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  • Jul 22, 2013
  • Home Phone
  • Raleigh, North Carolina
  • Prepaid Account
  • 1
  • 53

I had service with Conscallhome for almost 8 months. My friend's time was getting short so I no longer needed their services anymore, so I did not pay the bill. CCH, took the money out of my account without my knowledge. I called to tell them the situation and their services were no longer needed, they tell me that is fine and I should cancel the account. So I cancelled. The guy is telling me... Read more

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