2.2
  • Terrible Customer Service1 votes
  • BEING DOUBLE CHARGED1 votes
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  • Nov 30
  • Media
  • Baltimore, Maryland
  • Account Cancellation
  • 57
  • REVIEW RATING 4/5

Called to cancel my account and I deliberately let my mins run out so that I can get my entire money worth. I called them to let them know that I want to cancel and I was told I have to pay $5 for them to cancel. They said they gave me a courtesy 15 mins before my mins ran out and so I have to pay $5. I told them 15 mins does not add up to $5!!!! They said well the minimum payment is $5 and they... Read more

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  • Nov 24
  • Home Phone
  • Marietta, Georgia
  • Positive Experience
  • 47
  • REVIEW RATING 4/5

I fortunately have had no problems with CONS CALL HOME. I have had the service since June 2014 after having spent a fortune on phone calls!! They call me each month before the billing date to make sure I want to continue my service and if they have a special going on, they let me know how much it would save me. I never signed up for a special because I was unsure how long I would actually need... Read more

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Im still waiting on my refund its been 5 weeks. You cant get any answers. Add comment

  • Nov 19
  • Home Phone
  • Refund Policy
  • 2
  • 2
  • 65
  • REVIEW RATING 4/5

Called months in advance to let these people know that I would no longer need the use of this company, called the week before to let them know was told to call the night before the billing, I forgot but the flippin call was on record the week before, so they bill me, I call to request the refund and was told it would take 5 to 7 WEEKS FOR THE REFUND TO COME BACK asked to talk with a supervisor or... Read more

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Dont use this!!!! Rip off!!!! Should be shut down!!!! Bad bad bad!!! Thiefs!!! Add comment

  • Oct 25
  • Home Phone
  • Michigan, United States
  • Overcharged Phone Service
  • 145
  • REVIEW RATING 4/5

I opened an account with conscallhome in hopes of spending less on calls from my boyfriend. At first I thought I was since the calls were showing up on securus as only $3.85 per 15 minute call as opposed to $8.95 per 15 minute call before I got the number they provided me. Well, they (conscallhome) called me yesterday trying to upsell me a 4-6 month plan and trying to get me to pay almost $100 in... Read more

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  • Oct 08
  • Home Phone
  • Prepaid Minutes
  • 135
  • REVIEW RATING 4/5

I thought this was a good service till I read the Web site I called on Sunday they told me I had 11 min. Left but today when I used my minutes called to cancel account they told me I went over how they are rude n a rip off how do you let me go over on prepaid minutes. I'll be calling back tomorrow to make sure my account is closed I figured out what they do your not saving money in the long... Read more

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  • Oct 07
  • Home Phone
  • Magalia, California
  • Phone Call Charge
  • 83
  • REVIEW RATING 4/5

This is not okay how they miss lead you to think you will get a certain amount of mins and I spent 82.00 dollers total for 4 calls from my man In jail and the rep from cons call home told me I would only pay 3.00 a call but thats a lie. I want my money back or I will be getting a class action law suit going to help all us comsumers who where mislead. Its not okay and we have rights and I know how... Read more

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  • Oct 04
  • Home Phone
  • Bellevue, Washington
  • Service Disconnection
  • 3
  • 3
  • 60
  • REVIEW RATING 4/5

Is cons call home shut down? Read more

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