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1.4

Their business is to save money on calls from prison, that is the valur proposition they collect money for. In many cases, however, they save the customer nothing, sometimes even costing the customer more in total than they would pay just using the prison phone provider.

Criminal fraud that should be prosecuted. How this company stays in business is by taking advantage of families when they are at their most vulnerable. They have a family member who has just been sent to prison, not understanding how the phone service from prison works. Cons call home has many unscrupulous CSRs that take advantage of this ignorance and fear by charging for a service that isn't needed.

In many cases, cons call home can save the customer money, but in the cases where they can't, they still sign up the customer, take the money and don't deliver. CRIMINAL FRAUD!

Reason of review: Not as described/ advertised.

ConsCallHome Cons: Csr attitude.

Location: Fort Myers, Florida

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Guest

What can be done about the "criminal activities" of Conscallhome? "Cons" is the right word for the name of this company.

How can they get away with the fraudulent things they do?

I would go straight to jail!! Karma says they will need to use their own service in the near future!

Guest

I paid on the 1st, and now can't even get in touch with customer service, but now I have to dispute my credit card charge

Guest
reply icon Replying to comment of Guest-980337

I can't login online and the customer number isn't dialing out. Is my number still active?

I just want to check my mins is something wrong with their lines?!

Are any of you having problems as well ? - yasmin

Guest
reply icon Replying to comment of Guest-980389

I'm having problems too. i just talked to my boyfriend and had to pay the full price. i tried calling cons call and the phone doesn't even ring

Guest
reply icon Replying to comment of Guest-980389

how do u dispute a charge on ur debit card that should have not been made by this company

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