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Cons and that exactly they are is CONS. IT has BEEN 4 months, oh sure they give you a number for the inmate to call. And when he does we can't get thru.. But wow they make sure you have thousands of minutes raked up and they just can't wait for you to cancel,, THEN...
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#971032
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When you have a spouse who is in prison for years life becomes very hard and you have to re-think everything. Money is a big deal and phone calls cost a lot of money. So what do you do with your kids who want to talk with their dad but your not sure if you can afford...
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#946465
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Horrible customer service. When i cancelled i was told 5 to 7 weeks for a refund and its been longer and they still refuse to send it. They always say they are back logged and my ticket is awaiting a answer. Never use this service!
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Anonymous
Anonymous

I used Conscallhome twice and both times the service was good. I was new to having someone in jail and a little intimidated by how it all works. The person who talked to me ...

1.1
#902214
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Conscallhome - I did not use this service

Conscallhome
#1128259
I was billed for this service and did not use it or need it. Ii do not have anyone i know who needs to call me as a inmate. Not very happy about this. Cant be to secure if people can steal your card info.
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Short Review on December 06, 2016

Conscallhome
#967880
1.3
Details
Misrepresentation of so-called phone service. I used it one month, saw it was a prepaid discount scam with inflated usage values. They also said i have a contract and haven't paid last 2 payments so i can not terminate my contract. It is bad enough that families are hurting without scammers adding to their pain.
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Conscallhome Customer Care Review

Conscallhome
#948432
1.0
Details
I had the worst experience with this company very unprofessional absolutely will not resolve any mistakes made on their part the absolute worst worst way to go find another way all they care about is taking your money and has no regard for compromise crappiest customer service I've ever experienced in my whole life
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Conscallhome Account Review

Conscallhome
#871925
Pissed isnt even the word. I cancelled 3 months ago and that's they are still taking money out of my account. Contacting a lawyer
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Conscallhome Inmate Phone Service Review from Pearl River, Louisiana
I tried to set up an account and selected the least expensive plan. Before completing the process I lost service. Once I was able to reconnect, I had to start over, not surprisingly, but upon completion, after checking my bank account was charged for the most expensive...
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Pearl River, Louisiana
#891428
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I am pissed, in fact pissed is a understatement. I canceled this service a month and a half ago after the inmate was released. I put money in my bank account to pay a bill and next thing i know my card was declined because conscallhome took money off my card AFTER the...
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1.0
#862873
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Oh my god this Company is a joke!!!!! Stay away.....they take your money in a flash but then when the services don't work and u call and cancel within their time frame you have to wait I have been waiting since March it's now June 9th every time I call they say the...
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1.0
I didn't like
  • Not getting my refund per timeframe i was told
#862856
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This company pretty much has you over a barrel. My initial impression was that they were there to help you stay in touch with incarcerated loved ones. In fact they do this very well. However when my son was moved to a facility that did not require me to use Cons...
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3.6
I liked
  • Ability to stay in touch with incarerated family members
I didn't like
  • Not refunding all my money
#856710
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The representative was being very nasty because I told him every time I call I am told my refund is being processed first it was seven weeks now John is telling me it will take longer. They take your money and when you don't want the service they want give you, your...
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I didn't like
  • Just want refund
#843334
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Do not waste your time or money using "Cons call home"! They gave me a number that won't attach to the facility they claim they cover. After 3 days of not being able to utilize the number & cancelling the service, they charged me $4.95 to cancel, plus a fee of $1.99...
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I didn't like
  • Not refunding me my money
  • Csr attitude
  • Take your money
#825416
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Contact Conscallhome

Mailing Address:
Conscallhome
4415 Metro Pkwy Suite 325
Fort Myers, FL 33916
Phone:
(855) 744-8212
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Conscallhome Products and Services

When I started their service they did not tell me you needed to pay a second company to use their lines for this service. When I call and told them this is not a bargain and I wanted a refund. They told me 7-10 weeks to get it. It has been 11 weeks and they say the...
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#819799
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